Today you might be an army of one, an army of few, or even have no one purely focused on Sales Operations. You will learn how to build a Sales Operation org from the ground up, as well as learn your own progression path.

Building a successful Go To Market (GTM) strategy and execution plan is essential for a rapidly growing company. You will learn how to uplevel your own organization through best practice sharing, coaching, and hands on training where you will build an actual GTM of your own.

Once your territories and compensation plans are in place, how do you make sure the sales team runs efficiently? We will discuss rules of engagement, playbooks, ongoing skill training and understanding how much change to implement and when.

Tracking requests and CRM tickets can be daunting. We will discuss proper communication plans, release management tips and how to keep your data hygiene clean.

One of the most difficult parts of running Sales Operations is managing the communication divide between sales and marketing. Learn how to gain executive support, how to work across and with multiple orgs and build a collaborative culture of success.

Building reports and dashboards is part of the role, but how do you go from an order taker to an insight maker? We will show you how to digest data into manageable insights for your CRO. We will learn how to be proactive in data analysis and reporting on metrics they are not used to seeing.

Territory planning, compensation design, sales process & methodology, forecasting… there is so much to learn in Sales Operations. We will learn the basics of good sales operations, while building up a network of support.

Good time (and self) management is critical to your success. Here, we’ll discuss good time management frameworks, how to focus and prioritize, and what gets in the way of you doing your best work.

We’ll close out day two by sharing a framework to manage your work and life blend/balance, and talking through the key elements in your self care routines. Learn how to manage stress, and deal with inappropriate clients as part of this module, as well as setting healthy boundaries with key stakeholders in your life.